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Contract Exhibits A

  1. Governing Terms and Provisions. The Terms and Conditions of the Agreement (the “Terms and Conditions”) described herein exclusively govern the Services provided by DVM to Customer. The Terms and Conditions and the Agreement form the entire agreement between DVM and Customer and exclusively govern DVM’s and Customer’s relationship during the Agreement’s existence.
  2. Relationship. The relationship of DVM and Customer under this Agreement is not an agency, partnership, joint venture, or similar relationship. Except as otherwise specifically authorized, DVM and Customer shall not have any authority to assume or create obligations on the other party’s behalf. Neither party shall take any action that has the effect of creating the appearance of its having such authority.
  3. Purpose. Customer wishes to purchase from DVM, and DVM wishes to sell to Customer, pursuant to the Terms and Conditions of this Agreement, website services, as more fully described in paragraphs six through twelve (hereinafter referred to as “Services”), in exchange for payment as described in this Agreement and paragraph four.
  4. Payment. Customer agrees to make the initial payment of the fees identified in the Agreement to DVM on the Effective Date. Customer thereby irrevocably authorizes DVM to charge the Customer’s account for all amounts due under this Agreement when said amounts become due. Amounts due will be automatically charged, in advance, and are not refundable. DVM is expressly allowed to suspend performance under the Terms and Conditions of the Agreement due to non-payment by Customer, and all amounts due and owing will become automatically due.
  5. Duration. The Agreement becomes binding and governs the Parties on the Effective Date, and continues in full force and effect as described in Paragraph 4 of the Terms and Conditions, or is terminated sooner in accordance with Paragraph 4 of the Terms and Conditions.
  6. Termination and Automatic Renewal. This Agreement will automatically renew for succeeding terms of 30 days unless, at least 30 calendar days before the expiration of any term, either Customer or DVM gives written notice to the other of its intention to terminate the Agreement.
  7. Services. DVM will perform the Services as defined by this Agreement and its Terms and Conditions. DVM’s performance of Services is conditioned upon Customer’s compliance with this Agreement and its Terms and Conditions.
  8. Website Optimization. DVM will provide an optimized website. DVM expressly disclaims any specific placement within any engine.
  9. Domain Creation. DVM agrees to provide Customer with information of whom to contact to retrieve domain registration information. If Customer does not have a domain name, DVM will assist in selecting, registering, and managing a web domain.
  10. Hosting requirement: DVM Multimedia will provide website hosting during the duration of the contract. The website, including it’s files, database, and content will remain on DVM Multimedia’s hosting for the duration of the contract. Self Hosting is not permitted under this contract. Upon termination of the contract, the website including it’s files, database, and content will be packaged and available for download by the client for a maximum of 72 hours. DVM Multimedia is not responsible for the transfer of the website to another hosting solution after contract cancellation.
  11. Access to Domain Register. Customer grants DVM access to Customer’s domain registrar or any website which manages Customer’s domain for the purposes of adding or editing DNS entries required for Customer’s website to become fully operational. Failure to provide DVM with access may result in a delay or prevent Customer’s website from becoming operational. DVM expressly disclaims any damages related to Customer failing to perform pursuant to Paragraph 10. DVM further reserves the right to terminate the Agreement for Customer’s failure to perform under Paragraph 10 and any fees paid to DVM by Customer will not be refunded.
  12. Community Content. DVM will integrate its content pages, including text and images, upon Customer’s request (hereinafter referred to as “Customer Content”). DVM is the sole owner of the content pages and Customer’s use of the content pages is governed by this Agreement and its Terms and Conditions.
  13. Marketing. Customer grants DVM permission to create and submit content on Customer’s behalf to news outlets, directories, search engines, paid online advertisers, social media outlets, and related web based destinations. DVM will not work with or provide links to any entity related to or managed by Pet Partners, LLC. Web Marketing is only available if Customer purchases Gold or above. Customer hereby agrees to review and comply with any third party’s terms and conditions and/or privacy policy prior to using the third-party website. DVM disclaims all liabili
    ty pursuant to third party’s terms and conditions and privacy policy.
  14. Video Content Creation and Advertising. DVM agrees to the following features: (1) footage captured on-location by videographer; (2) royaltyfree music; written scripts; recorded voiceovers; and text/graphics when applicable. Videos will be approved by Customer via an online preview system. Video Creation is only available if Customer purchases Gold or above. In order to provide the best custom video and photo content for your website marketing DVM’s video/photo production department travels to you. Because we travel to you we schedule visiting your practice a month or two in advance, and require strict adherence to the dates. We encourage you to do everything you can to work with the dates when we are in your area to avoid waiting too long for our next visit. Once you have confirmed an “open week” for us to schedule, the producer will call and set up a date and time within that week. We will need to talk with the doctor to set up and confirm a date, then the staff can handle the rest of the details. The producer will handle your video/photo account during this time. Once confirmed there will be a cancellation charge of $500. Preparation documents: We will send you a set of documents to help prepare you for our visit. These include: image release forms for your staff, an outline of the video/photos we want to get, and some voice over samples we will use to talk about your practice. The video department will answer any questions, any time, via phone or email, to help you. These documents should be viewed at least 2 weeks before your shoot date to avoid any last minute questions and requests. Day of Shoot: A videographer/photographer will be at your practice filming from about 9am to 4pm. Going about your usual business will get 80% of all the materials needed both in photography and
    video. The other 20% will be testimonials from one client and the doctor, an office visit by one of your favorite clients with their pet, and the individual/group photos—this last 20% will need to be scheduled and require help from the staff to organize. Touching base: We will touch base after our video/photo visit to get the last few things we may need, like: logos, your voice over script with the corrections, names of people in the video, correct information for titling etc. Editing: Photos can be available as soon as 2 weeks, but the video editing often takes about 6 weeks. Any additional delays would be related to not having logos or approvals etc. You will be able to privately review your video on line, using a unique password, to see and request changes on your video. Once approved the video will be available for the web developers to use for your marketing needs. Any video changes after your approval may require an additional charge. Video services requiring an additional charge: additional testimonies, more or different locations, procedures, before and after video/photo etc.
  15. Grant Of License. DVM grants to Customer, only for the duration of the Agreement, a worldwide, nonexclusive license to the use, publicly display, and publicly perform the Video Content as described in Paragraph 12 of the Terms of Conditions, in compliance with the Terms and Conditions set forth in this Agreement. Upon termination of the Agreement, Customer shall return all content described in Paragraph 12 in accordance with the terms of Paragraph 32.
  16. Authority. DVM and Customer represent and warrant that they have full power and authority to enter into and perform this Agreement. DVM and Customer also represent and warrant that the person executing this Agreement is properly authorized and empowered to do so.
  17. Notices. Any notice required by this Agreement must be given in writing and delivered by mail, fax, and/or electronic mail to the addresses set forth in this Agreement. DVM and Customer may from time to time change their respective address and must give written notice of the new address and the date when it will become effective within 14 days of doing so.
  18. Severability. The provisions of this Agreement and its Terms and Conditions are severable. If any portion, provision, or part of this Agreement is held, determined, or adjudicated to be invalid, unenforceable, or void for any reason whatsoever, each such portion, provision, or part shall be severed from the remaining portions, provisions or parts of this Agreement and shall not affect the validity or enforceability of any remaining portions, provisions, or parts.
  19. Successors. This Agreement and its Terms and Conditions shall inure to the benefit of and be binding on the heirs, legal representatives, successors, and permitted a ssigns of DVM and Customer.
  20. Governing Law. This Agreement and its Terms and Conditions shall be governed by and construed according to the laws of California as they are applied to contracts made and to be performed entirely in California, but without reference to California’s rules regarding conflicts of laws. All actions under this Agreement shall be brought in a federal or state court of competent jurisdiction in Las Vegas, Nevada, and in no other jurisdiction.
  21. Survival Of Certain Provisions. Termination or expiration of this Agreement for any reason shall not release the Parties from any liabilities or obligations set forth in this Agreement and its Terms and Conditions that: (a) have expressly agreed shall survive any such termination or expiration or (b) remain to be performed or by their nature would be intended to be applicable following any such termination or expiration. The provisions of this section shall survive the expiration or earlier termination of this Agreement.
  22. Entire Agreement. This Agreement, together with its exhibits, constitutes the entire understanding and agreement between the parties and supersedes any and all prior oral or written communications with respect to it, all of which are merged into it. Except as specifically provided for, this Agreement and its Terms and Conditions may not be altered, amended, or modified except by an instrument in writing signed by a duly authorized representative of each party.
  23. Confidentiality. DVM and Customer agree that the Agreement and its Terms and Conditions are confidential and shall not be disclosed to a third party unless agreed upon in writing signed by a duly authorized representative of each party.
  24. Excuse for Performance. If the performance of DVM under this Agreement is prevented, hindered, or otherwise made impractical because of flood, strike, war, acts of government, or any other casualty or cause beyond the control of DVM, then DVM will be excused from its performance to the extent and as long as it is prevented, hindered, or delayed by any of these events.
  25. Media Releases. All media releases, public announcements, and public disclosures by Customer, its employees, or agents related to this Agreement, its subject matter or its Terms and Conditions, including promotional or marketing material, but not including any announcement intended solely for internal distribution by Customer or any disclosure required by legal, accounting, or regulatory requirements beyond the reasonable control of Customer, shall be coordinated with and approved by DVM in writing before production.
  26. Compliance With Laws. Customer agrees to comply with all applicable federal, state, and local statutes, ordinances, rules, and regulations. Customer agrees to not violate any law applicable to the creation and use of any trademark, copyright, trade secret and any related information.
  27. Attorneys’ Fees and Costs. In the event of a material breach of the Agreement, the prevailing party in any action commenced to enforce this Agreement shall be awarded its reasonable attorneys’ fees and court costs.
  28. Indemnification. Customer shall indemnify, defend, and hold DVM harmless from and against any and all liability, litigation, demands, claims, losses, damages, recoveries, settlements, and expenses (including without limitation reasonable attorneys’ fees and costs) arising from or in connection with Customer’s Content, Customer’s website, Customer’s use of the Services, Customer’s breach or alleged breach of its representations or warranties, and/or Customer’s violation of laws, rules or regulations
  29. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS”, DVM DISCLAIMS ANY AND ALL WARRANTIES OF ANY KIND, INCLUDING ANY EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY WARRANTIES ALLEGED TO HAVE ARISEN FROM CUSTOM, USAGE, OR THE COURSE OF DEALING BETWEEN THE PARTIES. DVM DOES NOT WARRANT THAT THE SERVICES WILL MEET CUSTOMER’S REQUIREMENTS OR THAT THE OPERATION OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. IN ADDITION, DVM DOES NOT WARRANT OR GUARANTEE THAT CUSTOMER WILL BE ABLE TO ACCESS THE SERVICES AT ALL TIMES. CUSTOMER UNDERSTANDS AND ACKNOWLEDGES THAT INTERNET CONGESTION AND OUTAGES, AS WELL AS MAINTENANCE, DOWNTIME, AND OTHER INTERRUPTIONS, MAY INTERFERE AT TIMES WITH YOUR ABILITY TO SERVICES.
  30. No Liability for Special, Incidental, Consequential, or Punitive Damages. In no event will DVM be liable for punitive, exemplary, loss of profits or any special, incidental, or consequential damages, however caused, even if DVM has been advised of the possibility of any such damages
  31. Disclaimer of Warranty Against Infringement. DVM makes no warranty that the Services are or will be delivered free of any person’s claim of patent, trademark, copyright, or similar infringement. Customer assumes all risks (including the risk of suit) that the Services or any use of the Services will infringe existing or subsequently issued patents, trademarks, or copyrights. DVM has no knowledge which would lead it to believe that the manufacture, use, or sale of the goods will result in a claim of infringement of patents, trademarks, or copyrights.
  32. Customer Warranties. Customer agrees to obey and comply with all applicable United States laws, rules, and regulations governing DVM’s performance of the Services. Customer warrants that it has the legal right to grant any license deemed necessary to allow DVM’s performance of Services, and has acquired any and all required third party clearances, consents and licenses necessary in connection with DVM’s performance of Services, that Customer Content is true and accurate and does not violate any law or regulation and is not misleading, defamatory, libelous or slanderous, that DVM use of Customer Content in providing the Services will not infringe or violate third party rights, that the Customer website and its content will not contain any material that is obscene, pornographic, profane, fraudulent, libelous or defamatory, and will not infringe or violate the rights of any third party. DVM expressly reserves its right to terminate the Agreement if Customer violates any part of this provision.
  33. Termination for Breach. DVM reserves the right to automatically terminate the Agreement and discontinue Services for any reason including, but not limited to: Customer requests to publish any private, illegal, defamatory, obscene, slanderous or inappropriate materials, fraud, copyright infringement, and/or abusive use of our website and email services.
  34. Return of Confidential Information. On termination of this Agreement for any reason, Customer shall immediately deliver to DVM all documents, data, records, customer lists, notebooks, and similar writings relating in any way to any proprietary information of DVM, including copies then in Customer’s possession, whether prepared by Customer or others. Customer is entitled to retain any and all documents, data, or other items created and/or originated by Customer. Any confidential information will be marked as such by DVM or orally conveyed by DVM to Customer.
  35. Reservation of Rights. DVM reserves the following rights: (1) the right to change third party vendors, web marketing solutions and systems without notice to allow for better service performance and may do so with providing Notice to Customer; and (2) the right for DVM to monitor any and all use of the Services and gather system data for the purpose of optimizing the Services. DVM will not disclose Customer data to any third party and any matter that specifically identifies Customer.
  36. Counterparts: This Agreement may be executed in counterparts which, when taken together, shall constitute a binding agreement between Customer and DVM.