One unhappy client’s bad review can tarnish a great veterinary hospital’s reputation, and veterinarians can feel powerless and overwhelmed by the number of different online review sites out there.
DVM Multimedia tackles the problem of online reviews with our powerful but easy to use Review Tracker.
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Receive email notifications when a review of your clinic is posted on any of over 50 different review sites. Not only do you see your reviews before anyone else, you can respond to them immediately instead of letting bad reviews go unnoticed.
The review dashboard shows you insights on all of your veterinary hospital’s reviews across every review site, while also allowing you to directly interact with reviews and members on those websites. You can find out where your reviews are coming from, track them over time, and even learn what your aggregate reputation score is to see where your clinic’s online reputation ranks.
Get reports customized for your veterinary hospital that encompass everything you need to know about your online reviews. We take the raw data and put it in a simple, visual format so that you can easily see the health and progress of all your clinic’s online reviews.
The software is easy to grasp and use, but we provide client support for any problems or inquiries that might arise. If you have a question, just ask! Choose whatever method is easiest for you — Phone, Email, or Online Ticket. We’re happy to help you!
With all the online review sites out there, it can be overwhelming for a veterinarian or office manager to keep up with all of them. And it can be very time-consuming for someone as busy as you to manage accounts for all those sites. Luckily, there’s an easy way to gain complete control of your clinic’s reviews.
Bad reviews that linger on review websites can really hurt your clinic. Clients take their pet’s health seriously and reviews can often sway their decision on whether or not to use a vet. DVM Multimedia makes it easy to respond to reviews quickly with timely email notifications, so you can respond to bad reviews and make sure they don’t detract from your business. Don’t get beaten up by bad reviews!
Get all the data and analytics about your clinic’s reviews condensed and displayed in a visually simple way so that you can learn about where your reviews are coming from and track them over time. Veterinary hospitals can gain an edge on the competition by making sure they have the best reviews and review management possible!